Privacy Policy

Privacy Policy  for www.fem.co.uk

At Foodservice Equipment Marketing Ltd we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains what happens to any personal or company data that you provide to us or that we collect from you whilst you visit our site. We do update this Policy from time to time so please do review this Policy regularly.

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

i. Information about your personal use of our site including, details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.

ii. Information provided voluntarily by you as a customer. For example, data entered when making a purchase, registering for an account and filling out any form on our website. 

iii. Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website. We may gather information about your general internet use by using these cookies.

Where used, these cookies are downloaded to your computer and stored on your computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer.

Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

i. To provide information to you or your company that you request from us relating to our products or services.

ii. To provide information to you relating to other products that may be of interest to you or your company. Such additional information will only be provided where you have consented to receive such information.

iii. To inform you of any changes to our website, services or goods and products. If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

Storing Your Personal Data

Unfortunately, the sending of information via the internet is not totally secure and on occasions, such information can be intercepted. We cannot guarantee the security of data that you or your company have chosen to send us, therefore the sending of such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

i. In the event that we sell any or all of our business to the buyer.

ii. Where we are legally required by law to disclose your information.

iii. To further fraud protection and reduce the risk of fraud.

Third-Party Links

On occasion, we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998, you have the right to access any information that we hold relating to you personally. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy. Contact details can be found on the ‘Contact Us' page on this website.