19th June 2019
All New Website, All New Experience!
Explore our brand new and improved website and enjoy a 2% trade web discount...
In order to provide you with the best user experience possible, we have completely refreshed the look and upgraded the functionality of our website. It has never been easier to browse, gather information and place orders with us. We have included new features such as pay on account, quick order and spare parts finder as well as designing a brand new and more user-friendly look.
Let's take a closer look at some of the new features, all designed with you in mind:
- Pay on Account
If you have a valid credit account with FEM, simply review your order and complete your transaction without the need to provide your details each time.
- Pay by Card
If you'd rather pay by card, this option is now available to you. Order safely and securely through card payment and receive your order confirmation within minutes.
- Spare Parts Finder
Another completely new feature is our spare parts and accessory finder. Simply enter the code you require or use our filters to find the part that's right for you. Click here to view.
- Quick Order
When you know exactly what you're looking for, there's no need to spend time searching. Use our brand new quick order function and add items to your basket at ease. Click here to view.
- Request a Return or Repair
If for any reason you'd like to return or require work on a product that you have purchased from us, simply complete an online form and we will be in touch ASAP. Click here to view.
- Find a Distributor
Enter your postcode or location and find the distributors closest to you on our map. We'll even let you know how many miles are between you and your local distributors. Click here to view.
- View invoices and payments
We want you to have access to as much information as possible and this is why you can now view all of your invoice details on your dashboard. You'll be kept up-to-date with your 1 month and current month totals and be able to view all previous transactions.
- Track your order
With our new track your order feature, there is no need to worry about the whereabouts of your order. Use your order reference to find out exactly where your shipment is and when it will arrive with you. Click here to view.
- Product Search Filters
Use our product search filters to find the best item to meet your needs. Filter your search based on attributes such as colour, capacity and size and we'll show the results that are right for you. Click here to view.
If you already have a website account with us, don't worry - your log-in details will remain unchanged and you will be able to access your new dashboard hassle-free.